About

I'm a design executive, organization builder, and maker with more than a decade of experience scaling design teams through the inflection points where products and organizations stop growing together. I've led design across billion-dollar product portfolios in some of the most complex and regulated corners of consumer technology (fintech, tax, payroll, and banking) at companies including Tangerine, BMO, 500px, integrate.ai, and Intuit.

Most recently, I served as Director of Design at Intuit, where I built and led a 30+ person multi-disciplinary organization spanning product design, content design, research, and design operations for QuickBooks Workforce Solutions and TurboTax. I codified my approach to scaling design as DesignOS, an operating model that defines roles, decision rights, rituals, and standards in service of consistent, high-quality output. My team integrated the GoCo acquisition into the QuickBooks suite and brought the work to launch-ready as QuickBooks Workforce, the AI-native human capital management system Intuit launched early in 2026 and called its most significant HCM evolution since QuickBooks Online debuted 25 years prior. We also lifted QuickBooks Payroll's PCMag rating from 3.5 to 4.5 and took TurboTax Online Canada from single-digit to double-digit revenue growth.

Earlier in my career, I helped reshape consumer fintech in Canada. At BMO, I led Mobile Banking 1.0 and 2.0, Canada's first usability-driven banking app and the first major Canadian bank to introduce Touch ID sign-on. The work earned BMO a Celent Model Bank Award for Excellence in Digital Banking, and the subsequent redesign became the foundation of BMO's current design system. I then led the Mobile Account Opening journey, a first-of-its-kind initiative from a major Canadian bank that allowed customers to open an account in minutes from a smartphone (no branch visit, no app download), lifting application completions 189% and changing how account opening was done across the country. At Tangerine, I helped launch THRiVE Chequing, Streetwise Mutual Funds, and the second mobile bank in Canada. At 500px, I led a company-wide design system overhaul and an ML-driven home feed redesign that drove 20% growth in weekly active engagement. At integrate.ai, I led product design for a zero-to-one machine learning platform, translating complex AI capabilities into intuitive interfaces for enterprise users.

Outside of work, I live in the Greater Toronto Area with my wife and two children. I'm a Formula 1 fan, an avid follower of technology and business, a devotee of great coffee, an infrequent golfer, and an aspirational foodie with a long list of restaurants to get through.